Shipping Policy

Thank you for shopping with us! We want to ensure that your gifting experience is as smooth and enjoyable as possible. Please read our shipping policy carefully to understand how our shipping process works.

Shipping Locations

We currently ship to all addresses within the Thailand. For international orders, please contact our customer service team for availability and shipping details.

Ensuring customer satisfaction has always been our utmost priority. Our primary goal is to assure that customer shipments are delivered safely and within the allotted time interval. Our team closely monitors all packages from dispatch until their successful delivery to customers. We hope to build trust and bring smiles to our customers’ faces with each delivered order. Shipping Process & Procedure,
Product(s) are dispatched from the seller to our warehouse facility. The products(s) are then thoroughly examined at our warehouse facility before they are dispatched to our customers. We carry out timely delivery of these shipments using 3rd party courier services that deliver orders to customers on our behalf.

Shipping Options

When you place an order, you can choose the delivery options at checkout. The tentative date mentioned in the product description has a significant impact on the shipment's transit time. Shipping Methods and Rates We offer several shipping options to meet your needs:

• Standard Shipping
• Expedited Shipping
• Express Shipping

Shipping rates are calculated at checkout based on the weight of the items, dimensions, and delivery location.

• 4. Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.
• 5. Delivery Issues If you experience any issues with delivery, such as a delayed package, please reach out to our customer service team. We will do our best to resolve any issues promptly.
• 6. Incorrect or Incomplete Address Please ensure that all shipping information is entered accurately. We are not responsible for packages lost or delivered to the wrong address due to incomplete or incorrect information provided by the customer.

Shipping Charges

The total shipping charges are calculated at the checkout page. The shipping charges vary depending on the product's weight and size as well as on the selected shipping option. Shipping charges will change with each additional item that is added to your cart. Customers can save more on shipping by increasing their basket size instead of making single item orders. custom charges will not be included in the refund. The cost of the return shipment will also be deducted from the total price of goods affected in the shipment. If the shipment is not returned or the product(s) is non-returnable, the customer is not eligible for a refund.

Delay Reasons

The estimated delivery window provided by Gift.care reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by:

• Bad weather
• Flight delays
• Flight delays
• National holidays or festivals
• Customs clearance procedures
• Natural calamities
• Massive breakout of disease.
• Other unforeseen circumstances

Shipment Tracking

All shipments can be tracked using the Order Id number on our tracking page. The option to track an order can be found at bottom of our website. App users can view the “track order” option when they click on the menu icon on the top-left section of the app. The user can click on ‘my orders’ and track the shipment easily. Feel free to contact our support team for further assistance.